Add-Ons & Upgrades
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Frequently Asked Accounting and Bookkeeping Package Questions
Do I need a QuickBooks or Xero account?
Yes! ScaleFactor is not a replacement for your accounting file. Instead, we are a companion to your QuickBooks or Xero account. While you won’t need to do any work in those accounts while with ScaleFactor, your accounting file will always be yours.
What if I have questions about my books?
ScaleFactor has a dedicated support team ready to answer questions about your account. Contact them by email or through the app and access dozens of frequently asked questions in our Help Center.